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By etmaadministrator | Published March 4, 2011 | Full size is 221 × 147 pixels

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COVID-19 PATIENT LETTER

March 26, 2020

Dear Patients and Caregivers,

As we continue to monitor the coronavirus situation, we are implementing several protocols to protect our patients, their caregivers and our team members.

If you are ill with fever, sore throat, cough or any other flu-like symptoms, please call our office to reschedule your appointment.

New Visitor Policy

We will limit 1 visitor/family member to all patients. Other visitors/family members will need to wait in their vehicle please.
If your visitor/family member is sick (fever, sore throat, cough or any other flu-like symptoms), please find another responsible caregiver to escort you to the office.

We also want to remind everyone to please: wash your hands thoroughly and frequently (soap and water for 20 seconds); use hand sanitizer when washing is not available; and avoid touching your eyes, ears, nose and mouth.

Please know we are actively monitoring and following the CDC and State Health Department guidelines through this rapidly evolving situation. If you have any questions, please don’t hesitate to reach out to any of our team members. We can be reached by calling us at 423-929-7158.

Thank you for your cooperation and help to keep our patients and team members safe. We will continue to post updates on our website and patient portals as this situation changes.

Sincerely,

The Physicians and Staff of East Tennessee Medical Associates, PC